Frequently Asked Questions
Everything you need to know about your Shapedly experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend taking your measurements and comparing them to our chart, as our high-performance fabrics are designed for a snug, supportive fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What materials are used in Shapedly products?
Our garments are crafted from premium, breathable, and moisture-wicking synthetic blends designed for durability and comfort. Specific material compositions are listed under the 'Fabric & Care' section of each item.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
How should I care for my garments to ensure they last?
To maintain the shape and elasticity of your apparel, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.